Frequently Asked Questions

What should I check before calling for HVAC service?

Before requesting a service call, try these troubleshooting steps to potentially save time and money: Check that indoor and outdoor disconnect switches are turned ON. Ensure that circuit breakers are ON and no fuses have blown. Verify that air filters are clean and air vents are open and unobstructed. Confirm that your thermostat settings are correct.
How do I check if my thermostat is set correctly?

For cooling, ensure the temperature is set below room temperature and the SYSTEM switch is on COOL or AUTO. For heating, ensure the temperature is set above room temperature and the SYSTEM switch is on HEAT or AUTO. The FAN switch should be set to ON for continuous airflow or AUTO for operation only when heating or cooling is active.
Do you offer a maintenance program?

Yes! Our Residential Maintenance Program provides seasonal inspections for a flat fee, ensuring your HVAC system stays in top shape year-round. Contact us to learn more!
How often should my HVAC system be inspected? (copy)

Your home comfort system should be professionally inspected at least once a year to ensure it operates efficiently and safely. Regular maintenance can prevent costly repairs and keep energy costs low.